Responsible Gaming

Gaming Should Be Entertainment, Not Income

At Blue Wolf, we're committed to promoting responsible gaming practices. Online casino gaming should be enjoyed as a form of entertainment only, never as a way to earn money or solve financial problems. Please gamble within your means and only with money you can afford to lose.

Age Verification

You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our platform and access live dealer casinos. We take age verification seriously and comply with all New Zealand gambling regulations. By using Blue Wolf, you confirm that you meet these age requirements.

Warning Signs of Problem Gambling

If you recognise any of the following warning signs, please seek help immediately:

• Spending more time and money on gambling than intended
• Chasing losses by gambling more to recover money lost
• Hiding gambling activity or lying about the amount wagered
• Neglecting family, work, study, or other responsibilities due to gambling
• Borrowing money or going into debt to fund gambling
• Experiencing anxiety, depression, or mood swings related to gambling
• Feeling unable to stop or control gambling habits
• Using gambling to cope with stress, problems, or negative emotions
• Failed attempts to reduce or quit gambling
• Jeopardising relationships, employment, or education due to gambling

Self-Help Tools & Responsible Gaming Features

We provide various tools to help you maintain control of your gaming:

• Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit
• Loss Limits: Restrict the maximum amount you're willing to lose in a specified timeframe
• Session Time Limits: Set automatic reminders and session cut-off times
• Reality Checks: Receive regular notifications about your gambling activity
• Self-Exclusion: Temporarily or permanently exclude yourself from your account
• Account Closure: Permanently close your account if needed

For assistance in setting these tools, please contact our customer support team.

Support Organisations & Resources

If you're struggling with gambling, help is available. Please reach out to one of these trusted organisations:

New Zealand

• Problem Gambling Foundation NZ: Free, confidential support and counselling
  Website: www.pgf.nz
  Phone: 0800 664 262
• Gambling Helpline NZ: Free phone and text support
  Phone: 0800 654 655
  Text: 8393

International Resources

• GamCare (UK): www.gamcare.org.uk
• GamStop (UK): www.gamstop.co.uk
• Gambling Help Online (Australia): www.gamblinghelponline.org.au
• Responsible Gambling Council (Canada): www.responsiblegambling.org
• National Council on Problem Gambling (USA): www.ncpgambling.org

Need Help?

If you or someone you know is struggling with problem gambling, please don't hesitate to seek help. There is no shame in reaching out—support services are confidential, non-judgmental, and free. Contact one of the organisations listed above today.

Your wellbeing is important to us. Play responsibly.